River Cruise Travel Assurance
As your 5-star floating hotel cruises through some of Europe's most iconic waterways, you'll witness the awe-inspiring beauty on the banks an also human engineering at it's finest.
Water locks were introduced to enable seamless navigation on Europe's rivers. Influenced by Leonardo da Vinci's clever designs, these ship elevators efficiently raise or lower vessels to overcome water level variations. They are a true engineering marvel, with some as high as 25 metres.
Our state-of-the-art Scenic Space-Ships are designed to easily convert and fit under bridges. However, despite detailed planning, some days Mother Nature simply doesn't cooperate. Our European offices closely monitor water levels and swiftly address navigation challenges to minimise disruptions.
Scenic may need to make changes to your itinerary or provide alternative arrangements during your journey. A deviation may be a minor disruption, involve changes to your itinerary or involve alternative accommodation depending on the specific circumstances.
Minor disruption
Minor disruptions may occur during the cruise. This could include for example an inability to sail for part of the day, using coaches to transfer guests to an alternative Space-Ship or changing ports of embarkation/disembarkation to an alternative destination.
Changes to itinerary
Coaches may be used to transfer guests, while continuing to be accommodated on your Scenic Space-Ship. A disruption may also require your Scenic Space-Ship to continuously cruise without stopping for sightseeing.
Alternative Accommodation
Accommodation may need to be provided off-ship in hotels with all meals provided. To the best of our ability, we ensure hotels are of similar standard to your Scenic Space-Ship. Meals will be included, however, alcoholic drinks and amenities such as butler service, may or may not be included.
Who do I talk to for more information?
Yes, please keep me updated with the latest special offers, travel inspiration, product updates and event invites.